Privacy Notice
Privacy Policy
Effective Date: August 23, 2026
Last Updated: August 23, 2026
May’s Limousine Service LLC (“May’s Limousine,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and protect that information, how we use cookies and tracking technologies, your privacy choices and rights, and our practices concerning SMS/text messaging.
This Privacy Policy applies to information collected through our website, online quote and booking forms, telephone communications, SMS communications, email, and other interactions with May’s Limousine Service LLC.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when requesting a quote, making a reservation, contacting customer service, using our website, or otherwise interacting with May’s Limousine Service LLC.
Information we may collect includes:
- First and last name
- Email address
- Mobile and other telephone numbers
- Pickup and drop-off locations
- Trip dates and times
- Flight information
- Passenger and luggage information
- Vehicle and transportation preferences
- Reservation and quote information
- Payment and transaction information
- Communications you send to us
- SMS consent and opt-in records
- IP address, browser type, device information, and website usage information
- Advertising and referral information, where applicable
- Other information you voluntarily provide to us
Payment card information may be processed by third-party payment processors. May’s Limousine Service LLC may not directly store complete payment card information when payment processing is handled by those providers.
2. How We Use Your Information
We may use the information we collect to:
- Prepare and provide transportation quotes
- Process and manage reservations
- Coordinate pickups, drop-offs, and transportation services
- Communicate reservation and trip information
- Provide booking confirmations and status updates
- Communicate payment and transaction status
- Respond to inquiries and customer service requests
- Send SMS communications when you have opted in
- Process payments and prevent fraudulent transactions
- Operate, maintain, and improve our website and services
- Analyze website performance and customer interactions
- Maintain business and transaction records
- Protect our customers, business, website, and systems
- Comply with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes, to provide services requested by you, with your consent where required, or as otherwise permitted by law.
3. SMS/Text Messaging and Opt-In Consent
May’s Limousine Service LLC offers optional SMS communications to customers who affirmatively consent to receive them.
When submitting an eligible online form, customers may provide a mobile telephone number and separately choose whether to opt in to SMS communications. The SMS consent checkbox is optional and is not pre-selected.
By opting in, you agree to receive SMS messages from May’s Limousine Service LLC concerning your inquiry, requested quote, reservation, booking confirmation, payment status, trip updates, transportation service, and related customer-care communications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any goods or services from May’s Limousine Service LLC.
4. Mobile Information and SMS Consent — No Sharing for Marketing
May’s Limousine Service LLC does not share, sell, rent, or provide your mobile phone number, SMS opt-in information, or SMS consent data to third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent are not transferable and will not be shared with any third parties for their marketing or promotional purposes.
We may use service providers solely as necessary to support our business operations and provide services on our behalf, such as communications platforms, telecommunications providers, reservation systems, payment processors, hosting providers, and customer-service technology providers. Such service providers may access information only as reasonably necessary to perform services on our behalf and are not authorized by us to use SMS opt-in information for their own marketing or promotional purposes.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, measure website performance, improve our services, and understand how visitors arrive at and interact with our website.
These technologies may collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or advertising source
- Interactions with website features
We may use third-party analytics and advertising technologies where permitted by applicable law.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
6. How We Share Information
We may disclose personal information when reasonably necessary to operate our business or provide requested services, including to service providers that assist with payment processing, transportation operations, website hosting, communications, analytics, and other business functions.
We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect the rights, property, safety, or security of May’s Limousine Service LLC, our customers, or others.
We do not sell or share mobile telephone numbers or SMS opt-in/consent information with third parties or affiliates for their marketing or promotional purposes.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access controls, secure systems, authentication measures, encryption where appropriate, and limiting access to personal information to personnel and service providers who need the information to perform legitimate business functions.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.
When information is no longer reasonably required, we may delete or anonymize it in accordance with our business practices and applicable law.
9. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to request:
- Access to personal information we maintain about you
- Correction or updating of inaccurate personal information
- Deletion of certain personal information
- Information about how your personal information is used
- Withdrawal of certain consent where processing is based on consent
You may also unsubscribe from certain communications.
To stop SMS messages, reply STOP to any SMS message from May’s Limousine Service LLC.
For SMS assistance, reply HELP.
You may unsubscribe from marketing emails by using the unsubscribe link contained in applicable emails.
You may also contact us using the information below to request an update, correction, or deletion of your personal information, subject to applicable legal requirements and exceptions.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or services. May’s Limousine Service LLC is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
11. Children’s Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate authorization.
If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage users to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or our SMS practices, contact:
May’s Limousine Service LLC
Atlanta, Georgia
Email: info@mayslimo.com
Phone: (678) 769-5007
Website: May’s Limousine Service