book Atlanta Airport Transportation

Dispatcher & Reservationist

May’s Limousine Service is committed to providing ultra-high quality, safe best-in-class service, in the newest, cleanest vehicle, to every client, every time. Our business strategy is to ensure unmatched value, and that is why we are the best. It is the primary responsibility of the Reservationist to provide exceptional customer service to our clients as you facilitate the dispatching process.

  • Previous customer service/office experience
  • Strong communication skills
  • Schedule flexibility – able to work nights and a minimum of every other weekend
  • Desire to provide excellent customer service to clients
  • Multi-tasking skills
  • Detail Oriented
  • Understand global time zones and be able to effectively understand and use military time

  • You’ll be responsible for assisting all types of clients, answering questions regarding timing and preferred to pick up directions, giving quotes, emailing clients, and answering emails and texts
  • You will also review and discuss trip details and routing with chauffeurs
  • You will be monitoring flights for early arrivals/delays
  • Most of the day will be spent with data entry, answering phones, responding to emails and online chats
  • Book and quote clients transportation needs with attention to detail
  • Answer phones, respond to emails and online chats from clients; answering any questions they may have regarding their transportation needs such as pick up time/directions, vehicles etc
  • Dispatching/reviewing details of trips with chauffeurs and any special requests
  • Assist with small office projects during downtimes